One of the core features of Boathouse Connect is our communications platform. We designed all of our communications tools to help rowing organizations keep in contact with their membership and to get messages out to specific groups as simply as possible. Some of the features of our communications pl...
The core functionality of our communications platform is the ability to schedule and send emails / text messages. To send a new message, go to Communications -> Send Message. Once of the Send Message page, there are 5 steps to sending a message: Select the groups of users that will receive the messa...
You can view messages that you have scheduled by going to Communications -> My Messages -> Scheduled Messages. On this page, you can also check whether or not your message has been approved by your organization administrators to send or not.
Any user on Boathouse Connect is allowed to create an email or text messages, but not all users are allowed to SEND emails and text messages. Message Review acts as a way for organizations to control what communications get sent out to their members on their behalf. If a user who does not have permi...
One of the unique features of Boathouse Connect is the ability to send emails from your own website domain name! To authorize Boathouse Connect to send emails using your domain, you must add it from the Communications -> Settings -> Domains page.After you have added your domain name, we will need to...
Sender signatures are the "From" section of an email. Sender signatures define what email address the email gets sent from as well as what name is displayed as the sender.Boathouse Connect automatically creates two sender signatures to start with for each domain name you add. Name Email Notificat...
Boathouse Connect provides the following email analytics for each email sent through our platform: Date sent Sender Subject line Recipients Email body Each recipient and what time they last opened the email Email open rate Unique opens Unique link clicks Full activity stream of each recipient (showi...
There are certain cases that you want to automatically send a user an email, such as when the user first joins the organization, or joins particular groups. By creating email templates, users can receive the pre-created email when those specific actions have been made.Create an Email Template Usin...
Instant messaging can be extremely useful for notifying an individual, specific group, or practice of last minute information. To find this feature go to “ Chat” under the Communications tab. To create a new chat, hit the “new chat” button and select if the message is going to a single user or multi...